delivery and returns

delivery

I try to ship as soon as possible, within 1-3 days of payment. You will receive an email when your order has been dispatched.

All orders are sent using Royal Mail.

UK 2nd Class Delivery – Free (3 days delivery aim)

UK 1st Class Delivery – £1.90 (1 day delivery aim)

European Shipping – £4.50 (3 to 5 working days delivery aim)

(Unique Ella can’t deliver to some European countries because of packaging regulations.)

Worldwide Shipping – £6.00 (6 to 7 working days delivery aim)

International orders:

Please note that you are responsible for any import duties that may be applied in your country.

Orders between 10€ and 150€ customers are likely to be charged Import Tax and a handling fee.

Orders over 150€ customers are likely to be charged Import Tax, handling fee and a Customs Charge.

 

return

Unfortunately for hygiene reasons I cannot refund or exchange earrings unless they are faulty.

If your item is faulty, you can request a free returns postage slip by emailing hello@uniqueella.com within 14 working days of receiving your jewellery.

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